Step-by-step guides for setting up and managing your hosting account.
Creating Your Account
Head to the Sign Up page, fill in your details, and choose a username. We'll provision your account and email you your credentials within 24–48 hours.
Logging In
Use the credentials emailed to you to log in to your hosting control panel. Bookmark the login URL for easy access.
Choosing a Username
Your username becomes part of your subdomain (e.g. username.ioserve.net). Choose something short, memorable, and relevant to your site.
Using Your Free Subdomain
Your subdomain is ready to use after provisioning. No DNS changes needed — just upload your files and your site is live at username.ioserve.net.
Pointing Your Own Domain
In your domain registrar's settings, set your nameservers to: an ns1.ioserve.net and ns2.ioserve.net Changes can take up to 48 hours to propagate globally.
Checking DNS Propagation
Use a tool like dnschecker.org to verify your DNS has propagated worldwide.
Automatic SSL
All hosted sites receive a free SSL certificate automatically. No setup required — your site will be served over HTTPS within minutes of provisioning.
Renewing SSL
SSL certificates are renewed automatically. You do not need to take any action.
SSL for Custom Domains
SSL is also issued automatically for custom domains once your DNS records are pointing correctly to our servers.
Uploading Files via Control Panel
Log in to your control panel and use the File Manager to upload, edit, and organize your website files. Your web root is the www directory.
Using FTP
You can connect via FTP using any client (e.g. FileZilla). Use your control panel credentials. Your FTP host is your domain or subdomain.
File Permissions
Web files should typically be set to 644 and directories to 755.
Creating an Email Account
Log in to your control panel, go to the Email section, and create a new mailbox. You can create email addresses at your domain (e.g. you@yourdomain.com).
Accessing Webmail
Webmail is accessible from your control panel's Email section. You can read and send email from any browser.
Email Forwarding
Set up email forwarding rules in the Email section of your control panel to forward mail to an external address.
Creating a MySQL Database
In your control panel, navigate to Databases and create a new MySQL database and user. Note the database name, username, and password for use in your application.
Accessing phpMyAdmin
phpMyAdmin is available in the Databases section of your control panel for managing your database tables and data visually.